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DJI Care Pro is an exclusive service protection that allows you to use DJI professional equipment with peace of mind. The package includes technical support, maintenance, and potential repairs. This allows you to focus on creating and being inspired without worrying about losing the functionality of your equipment. Its also possible to extend the coverage for up to 4 years by purchasing an additional annual plan (up to 2 times). The manufacturers official warranty also applies during the service period.
DJI Care Pro guarantees 2 years of protection for your equipment and offers an unlimited number of repairs up to 110,000 PLN. The service covers damages resulting from water contact or accidental falls, for example. This enables you to work without worries - if something happens, DJI Care Pro provides professional care for your equipment.
As part of the service, you also have the option to use one factory maintenance service per year. This includes checking all device components, performing software updates, and replacing delicate parts. You will also receive an official report documenting the maintenance. This gives you the assurance that your equipment will remain in excellent condition for longer! Furthermore, the 2-year DJI Care Pro service offers the possibility of free replacement for 4 batteries.
If your drone flies away for unknown reasons and its recovery is not possible, DJI Care Pro allows you to purchase a new one at a special promotional price of 27,500 PLN. The Flyaway Service allows you to make 2 such purchases within 2 years. Note: Replacement products purchased at reduced prices are entirely new or equally efficient and reliable as new ones.
With DJI Care Pro, you can also benefit from free shipping - DJI covers the shipping costs to and from the service center.
You can link a previously purchased DJI product with DJI Care Pro if one of the following conditions is met:
To ensure the possibility of using DJI Care Pro, the service and the associated product must be purchased in the same country or region.
Users also have the option to extend the coverage for up to 3 years. To do so, simply purchase an additional annual plan.
Note: It is not possible to extend the coverage by purchasing an additional 2-year plan.
To be eligible for coverage extension, certain conditions must be met:
*For more information about DJI Care Refresh, please refer to this document.
Type of Product | Drone accessories |
Compatible | DJI Osmo |
Compatible | DJI MAVIC |
Compatible | DJI FPV |
Color | Black |